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4MYTU uses eco-friendly materials, including recycled polyester and sustainably sourced components. We carefully select material to ensure our products are both durable and kind to the environment.

The white dust cover included with your luggage is not machine washable or suitable for water washing. We recommend spot cleaning with a dry or slightly damp cloth to keep it in the best condition.

Absolutely! 4MYTU suitcases come with a lifetime warranty, so they’re with you for the long haul. Bags and accessories are covered for one year. Our warranty covers any manufacturing defects, but regular wear and tear, accidental damage, or misuse aren’t included.

We’ve kept it simple and secure—you can pay using PayPal or Visa，MasterCard，Apple Pay etc. Your transaction is in safe hands.

 We currently offer standard shipping, with your order arriving within 4-7 business days.

• Most Countries (including the US, Japan, etc.):Free Shipping for orders over $100$10 shipping fee for orders below $100
• Europe: $50 ~ $100 
• Middle East:  $100 ~ $200
• New Zealand and Australia: $50 ~ $100
• South East Asia：$30 ~ $60

We want you to love what you ordered! If you need an exchange, you’ve got 100 days to request it—just keep in mind that you’ll cover the shipping cost. The item must be in its original, unused condition.

All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Kindly notice that products on deep discount and gifts are non-refundable. 

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We’re just an email away! Contact our support team at support@4mytu.com, and we’ll get back to you within 24 hours. We’re here to make sure you have the best experience possible.