Shipping Policy
Thank you for choosing 4MYTU. We are committed to providing the highest quality shipping services. Please review our shipping terms and conditions below.
Shipping Fees
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Most Countries (including the US, Japan, Canada, etc.):
- Free Shipping for orders over $100
- $10 shipping fee for orders below $100
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Europe: $50 ~ $100
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Middle East: $100 ~ $200
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New Zealand and Australia: $50 ~ $100
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South East Asia：$30 ~ $60
Available Countries
- The United States (excluding Hawaii, Alaska, Puerto Rico)
- Cananda
- Japan
- The United Kingdom
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Asia: Chinese (Mainland, Hong Kong, Taiwan), South Korea, Thailand
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EU: France, Germany, Italy, Spain, Netherlands, Poland, Austria, Belgium, Sweden, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, Czech Republic, Romania, Finland, Denmark
- Islands and P.O. Box addresses are not available
Delivery Time
Total Delivery Time = Processing Time + Shipping Time
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Processing Time: 1-2 business days
- Estimated Shipping Time:
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US: 4-7 business days
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Canada: 4-7 business days
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UK: 8-10 business days
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EU: 10-15 business days
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Japan: 5-7 business days
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HK: 4-5 business days
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Order Cut-off Time
- The order cut-off time is 14:00 (GMT-4)
- Orders placed before 14:00 (GMT-4) will begin processing the same day
- Orders placed after 14:00 (GMT-4) will begin processing the next day
Shipping Confirmation and Order Tracking
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Once your package is dispatched, you will receive an email with a tracking link and number.
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Tracking information may take 48 to 72 hours to update.
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For urgent orders or if tracking information hasn’t been updated for over 72 hours, please contact us at support@4mytu.com.
Warehouse Address
- 6221 Archibald Avenue, Eastvale, CA 92880
Frequently Asked Questions
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Multiple Items in One Order
We strive to ship all items together, but they may arrive separately depending on the shipping options available. You will receive a shipping notification for each item.
- Order Modifications & Cancellations
If you need to change your order information (items, shipping address) or cancel your order, please contact support@4mytu.com before your order has been shipped.
Once the order has been dispatched, modification or cancellation requests may be subject to additional fees.
Once the order has been dispatched, modification or cancellation requests may be subject to additional fees.
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Received Wrong Product
If you receive a different product than ordered, please contact us at support@4mytu.com. We will respond within 1-2 business days.
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Delivery Delays
Some delays may occur due to force majeure. We appreciate your understanding and patience. For urgent concerns, please contact us directly at support@4mytu.com.
For orders that have already been shipped, we accept free returns, but the return shipping costs will be borne by the customer.
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Customs and Taxes
In rare cases, orders may incur customs fees imposed by your government. Customers are responsible for these charges. For more information, contact your local customs office.
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Shipping Limitations
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We are unable to deliver to Islands or P.O. Box addresses. Please provide a valid residential or business address for delivery.
Contact Us
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Email: support@4mytu.com
- Text Message (SMS): +1 (720) 341-6032
- WhatsApp: +1 (720) 341-6032